Perth Scuba Servicing
All service repairs are carried out by qualified Factory trained Scuba and Breathing Apparatus Technicians. We use original manufacturer’s service kits when servicing regulators, to comply with Australian and CE standards. By choosing Perth Scuba for your servicing you are agreeing to the use of only genuine parts for your service.
How long will the service take?
We will complete the service or repair on your equipment within 7 working days of receiving it (Friday pickup/drop-off). Exceptions will be the age of your equipment and the availability of parts. We will then advise you of your options. Emergency and urgent repairs may attract a surcharge.
What work is performed in a standard service?
Detailed analysis of equipment takes place, therefore all service work, overhauls and repairs feature the following:
- Complete dismantling
- Ultrasonic cleaning
- All parts are individually inspected for corrosion, rust, damage or abnormal wear
- Parts are replaced, if worn, with high quality genuine parts
- High pressure and low pressure seats are replaced in line with the manufacturer’s recommendations
- Lubricated, assembled, adjusted and tested to manufacturer’s specifications
- Final quality control tests (see below)
- 6 month guarantee of workmanship (labour only)
- Quality assurance control
The service technician will perform a quality assurance final check. Details of the checking procedure are on the service invoice. These areas include:
- Water leaks
- Air leaks
- Line pressure
- Inhalation and exhalation efforts
- Mouth piece
- Acceptable purge
- Hoses are secured
- Yoke or DIN bolt secured
- Computer battery check (if fitted)
- Pressure gauge calibration check
- Condition of hoses
- Low pressure seats
Low pressure seats "bed in" may change slightly after a few dives. This may cause the second stage to “free flow”. Return the regulator for a free check and we will readjust the line pressure, plus readjust the second stages. This is a routine adjustment.
Which brand of equipment can we service?
Manufacturer's "free parts" warranty scheme
Different manufacturers have different policies on parts that are covered. We suggest you read the small print before purchasing your equipment. Most manufacturers using this system limit the warranty to the original owner and stipulate that it is serviced every year by an authorised service centre. Keeping your warranty papers/cards, original purchase docket and all paperwork of service work completed is a good idea.
"Labour is not covered under warranty" and there is a small postal charge to cover sending the parts to and from the manufacturers. If you feel your equipment is covered under warranty, please return all relevant paperwork along with your equipment before any service work is commenced. We will follow through with the manufacturer on your behalf.
How often should Scuba gear be serviced?
Regulators and BCDs should be serviced and inspected annually, even if not used. O-rings and hoses can perish. High-pressure seats wear when you use regulators and most low-pressure seats wear when not in use. This means that all parts will need to be dismantled, inspected for abnormal wear, ultrasonically cleaned or replaced if necessary, lubricated and then reassembled and tested. All regulators are tuned to factory specifications for optimum performance.
Service Report sheet
You will receive a current copy of our service report sheet for all service and repair work performed by our Service Technicians. We keep a copy on file for our reference. We invite you to discuss any comments, which you will find on the service sheet if you're unsure.
Perth Scuba will contact you once your equipment is ready to collect in approximately 7 days. All equipment remains the property of Perth Scuba until payment is made in full for service labour and parts.
According to Australian standards all scuba cylinders must be tested annually. If your tank is out of test it will not be filled by dive shops. Sometimes your tank may require brushing, rumbling, etc. In order to keep your tank in good condition and minimize testing costs you should only fill your tank at a trusted shop. Never allow your cylinder to be stored empty.
Cylinder valves are not serviced in the annual cylinder hydrostatic inspection and usually needs servicing every two years under normal use. If you use your equipment often (approx. 100 dives per year), you may want to have to have it serviced every 12 months.
Please retain your service docket for the collection of your service equipment. Service equipment will be held for 6 months after which, it may be sold to recover costs.