Terms & Conditions

Conditions of Use

It is a condition that all purchases meet Australian fair trading terms. Warranties will apply as standard in Australia. It is the responsibility of Perth Scuba to provide a good problem free service. It is the responsibility of the purchaser to provide all details required to ensure that Perth Scuba can provide the service required of it.

LOYALTY POINTS

MANTA CLUB members and customers of Perth Scuba will qualify for a LOYALTY POINTS on most purchases. These points will be calculated at 1 (one) point per dollar spent on NON SPECIAL or CLEARANCE items. Package deals where discounts are already applied will not apply to points per dollar incentives. This offer may be cancelled at any time without written notice to the customer or database. Click Here for full Loyalty Points terms and conditions.

Perth Scuba will always ensure that the best possible pricing is available to our customers.

ORDER ACCEPTANCE & CONFIRMATION

Once we receive your order, we'll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Perth Scuba's acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Perth Scuba reserves the right at any time after receiving your order to accept or decline your order for any reason. If Perth Scuba cancels an order after you have already been billed, Perth Scuba will refund the billed amount.

PRIVACY NOTICE

Your purchase details are strictly confidential and no part of your transaction will be discussed without the prior written consent from yourself. All Credit Card transactions are done through a secure internet system which is designed to protect you. None of your details will be shared, sold or transmitted to anyone outside of this purchase.

PRODUCT AVAILABILITY

Given the popularity and/or supply constraints of some of our products, Perth Scuba may have to limit the number of products available for purchase. Perth Scuba reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Perth Scuba confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Perth Scuba will cancel the order and refund your purchase price in full or offer an alternative.

COURSE AVAILABILITY & LIMITATIONS

All experiences are offered subject to availability. Bookings should be made at least 3 weeks in advance. If you would like to book during peak times (such as weekends or holidays), you should book further in advance. Experiences offered are dependant on minimum numbers. If minimum numbers are not reached an alternate date will be offered for your experience.

Please be advised that some experiences display availability dates on the website. These dates are guidelines only and are subject to change. We suggest if you plan to purchase an experience for a date listed at short notice, you contact us to ensure there is still availability before completing the transaction.

If Perth Scuba needs to cancel an experience for any reason, you will be notified as soon as possible in order to reschedule a convenient alternate date. Perth Scuba will not reimburse any travelling, accommodation or other expenses incurred by you or any other person in the event of a cancellation.

CONTACT DETAILS

It is your responsibility to ensure you enter your contact details (name, email, address) correctly when you complete your purchase. Failure to do so may result in loss or incorrect delivery of your purchase.

REFUND POLICY (GENERAL)

Perth Scuba will not issue a refund if you simply change your mind about something you bought, we will however, offer you a store credit to the value of the purchase price. The item must be returned in an as new sale-able condition along with the original purchase receipt.

Refunds will be offered in instances where it is agreed that a new item is faulty and cannot be repaired and at the discretion of Perth Scuba management. Every effort will be made to ensure any merchandise required to be returned to a manufacturer as fast as possible, so it can be returned to the original purchaser in the shortest possible time-frame. If possible, where a product must be sent to a manufacturer or supplier, a loan item will be provided to the customer until the item is returned.

REFUND POLICY (COURSE BOOKINGS)

Refunds will be ONLY offered in instances where a student has been identified as permanently medically unfit to dive. A dive medical is required by a practising General Practitioner that states you are Permanently Unfit to Dive in accordance with the RSTC Medical Statement.The refund value will be determined by the use of any consumables issued to the student (i.e. PADI eLearning Pass, Text Books, etc.) and amount of notification time given by the student to Perth Scuba prior to course commencement.

Perth Scuba will not issue a refund if you simply change your mind about your course, we will however, offer you a store credit to the value of the purchase price – minus consumables (i.e. PADI eLearning Pass, Text Books, etc.) issued to the student and subject to a cancellation fee ($200 Open Water, $200 Advanced Open Water, $200 Rescue, $100 Specialities, $50 EFR, $500 Technical Diving Courses. If you book with as a buddy pair and one of you cancels prior to the course commencement, the buddy discount will be forfeited and the normal course price will apply.

REFUND POLICY (BOAT BOOKINGS)

Perth Scuba will not issue a refund if you simply change your mind about your boat booking, we will however, offer you a store credit to the value of the purchase price or will book you on an alternate date. Voucher value will be determined by the amount of notification time given by the customer to Perth Scuba prior to the boat departure date.

All cancellations must be received in writing (info@perthscuba.com). Cancellations made from 1 – 2 days prior to commencement of the boat departure date will forfeit all of the trip cost, unless a replacement booking can be made, in which case 80% of the trip cost will be credited. Failure to notify Perth Scuba of cancellations will forfeit all monies paid.

You must bring your Diver Certification Card as proof of certification or you will not be allowed to dive.

Important Note: Has it been over 12 months since your last dive? Perth Scuba may request you complete a Refresher Dive prior to your day trip or hire a Dive Guide for your day out if you've been out of the water for over 12 months.

If the boat is cancelled due to bad weather a store credit will be offered or an alternate booking date suitable to the customer and Perth Scuba.

REFUND POLICY (DAY TRIP & REFRESHER BOOKINGS)

Perth Scuba will not issue a refund if you simply change your mind about your day trip booking, we will however, offer you a store credit to the value of the purchase price or will book you on an alternate date provided your notification is within the allowable cancellation period. Voucher value will be determined by the amount of notification time given by the customer to Perth Scuba prior to the day trip departure.

All cancellations must be received in writing (info@perthscuba.com). Cancellations made from 1 – 3 days prior to commencement of the departure date will forfeit all of the trip cost, unless a replacement booking can be made, in which case 80% of the trip cost will be credited. Failure to notify Perth Scuba of cancellations will forfeit all monies paid.

You must bring your Diver Certification Card as proof of certification or you will not be allowed to dive.

If the day trip is cancelled due to bad weather a store credit will be offered or an alternate booking date suitable to the customer and Perth Scuba.

REFUNDS POLICY (DIVE TRAVEL)

All deposits are non-refundable and non-transferable. Where Final Payment is received for travel under 60 days, no refund is applicable. Operators may have cancellation requirements that differ. Check full details with our travel agent at the time of booking. A copy of the booking conditions is included on ALL Perth Scuba travel flyers when booking your Dive Travel – can't find your copy? Contact us to be emailed a full copy of your booking conditions.

RETURNS (ONLINE PURCHASES)

It is your responsibility to notify Perth Scuba as soon as possible if the item purchased is not suitable or if it has been damaged in transit. Perth Scuba will take all possible care in packing to ensure minimal movement within the package during shipping.

Refunds will be processed upon receipt of the items in an as new saleable condition. Returns are to be sent at the cost of the returning party unless agreed by Perth Scuba prior to return item being sent. Perth Scuba reserves the right to reduce the amount refunded for damaged packaging where it left the store in new condition.

SHIPPING

Perth Scuba will ship the next business day to anywhere in Australia. Where a product is not in stock, the purchaser will be notified on the next business day of an approximate delivery date.

Generally orders will be sent by Australia Post and it is recommended that you purchase additional insurance for your items as once they are dispatched they can be tracked to your doorstep. Perth Scuba shipping is subject to Australia Post's shipping conditions, click here for full details. If you prefer to use an alternate shipping company – please notify us at the time of placing your order (select in-store pickup). Tracking numbers will be provided on all orders sent.

SERVICING

PERTH SCUBA SERVICING

All service repairs are carried out by qualified Factory trained Scuba and Breathing Apparatus Technicians. We use original manufacturer's service kits when servicing regulators, to comply with Australian and CE standards. By choosing Perth Scuba for your servicing you are agreeing to the use of only genuine parts for your service.

HOW LONG WILL THE SERVICE TAKE?

We will complete the service or repair on your equipment within 7 working days of receiving it (Friday pickup/drop-off). Exceptions will be the age of your equipment and the availability of parts. We will then advise you of your options. Emergency and urgent repairs may attract a surcharge.

WHAT WORK IS PERFORMED IN A STANDARD SERVICE?

Detailed analysis of equipment takes place, therefore all service work, overhauls and repairs feature the following:

Complete dismantling
Ultrasonic cleaning
All parts are individually inspected for corrosion, rust, damage or abnormal wear
Parts are replaced, if worn, with high quality genuine parts
High pressure and low pressure seats are replaced in line with the manufacturer's recommendations
Lubricated, assembled, adjusted and tested to manufacturer's specifications
Final quality control tests (see below)
6 month guarantee of workmanship (labour only)
Quality assurance control

The service technician will perform a quality assurance final check. Details of the checking procedure are on the service invoice. These areas include:

Water leaks
Air leaks
Line pressure
Inhalation and exhalation efforts
Mouth piece
Acceptable purge
Hoses are secured
Yoke or DIN bolt secured
Computer battery check (if fitted)
Pressure gauge calibration check
Condition of hoses
Low pressure seats

Low pressure seats “bed in” may change slightly after a few dives. This may cause the second stage to “free flow”. Return the regulator for a free check and we will readjust the line pressure, plus re-adjust the second stages. This is a routine adjustment and in most cases will not be necessary.

WHICH BRAND OF EQUIPMENT CAN WE SERVICE?

Click here for a list of equipment Perth Scuba can service.

Service repair price list

A copy of our current servicing prices can be found by clicking here.

MANUFACTURER'S “FREE PARTS” WARRANTY SCHEME

Different manufacturers have different policies on parts that are covered. We suggest you read the small print before purchasing your equipment. Most manufacturers using this system limit the warranty to the original owner and stipulate that it is serviced every year by an authorised service centre. Keeping your warranty papers/cards, original purchase docket and all paperwork of service work completed is a good idea.

“Labour is not covered under warranty” and there is a small postal charge to cover sending the parts to and from the manufacturers. If you feel your equipment is covered under warranty, please return all relevant paperwork along with your equipment before any service work is commenced. We will follow through with the manufacturer on your behalf.

HOW OFTEN SHOULD SCUBA GEAR BE SERVICED?

Regulators and BCDs should be serviced and inspected annually, even if not used UNLESS SPECIFIED by the manufacturer. O-rings and hoses can perish. High-pressure seats wear when you use regulators and most low-pressure seats wear when not in use. This means that all parts will need to be dismantled, inspected for abnormal wear, ultrasonically cleaned or replaced if necessary, lubricated and then reassembled and tested. All regulators are tuned to factory specifications for optimum performance.

SERVICE REPORT SHEET

You will receive a current copy of our service report sheet for all service and repair work performed by our Service Technicians. We keep a copy on file for our reference. We invite you to discuss any comments, which you will find on the service sheet if you're unsure.

Upon collection of your serviced equipment, a Perth Scuba representative will go over the work performed as listed on your service report and will provide all parts which were replaced during the service. These parts are provided to show that a full service has been completed as described and as specified by manufacturer specifications.

CUSTOMER NOTIFICATION

Perth Scuba will contact you once your equipment is ready to collect in approximately 7 days. All equipment remains the property of Perth Scuba until payment is made in full for service labour and parts.

HYDROSTATIC TESTING

According to Australian standards all scuba cylinders must be tested annually. If your tank is out of test it will not be filled by dive shops. Sometimes your tank may require brushing, rumbling, etc. In order to keep your tank in good condition and minimise testing costs you should only fill your tank at a trusted dive shop. Never allow your cylinder to be stored empty. If you cylinder is drained fully, ensure that it is filled with a minimum of 20 bar of pressure before storing.

VALVE SERVICE

Cylinder valves are not serviced in the annual cylinder hydrostatic inspection and usually needs servicing every two years under normal use. If you use your equipment often (approx. 100 dives per year), you may want to have it serviced annually.

SERVICE DOCKETS

Please retain your service docket for the collection of your service equipment. Service equipment will be held for 6 months after which, it may be sold to recover costs. If you lose your service docket, you will need proof of identity details to collect it.

Hire Agreement

Hire Equipment must be used by the hirer or by a certified diver. Issuing this equipment to someone else who is not certified is dangerous and could lead to accidental injury or death.
Hire Equipment is hired in good faith that it is working correctly at the time of hire. It is the responsibility of the hirer to check all equipment prior to departure of the store.
Perth Scuba cannot be held liable for any weather changes or changes of plan beyond our control.
Once hired, this equipment is the full responsibility of the hirer until it is returned to the store in the same condition, which it left.
Any loss or damage to the hired equipment is to be the responsibility if the hirer and cost of repair or replacement of equipment is to be met by the hirer.
Equipment hired must be washed in fresh water (regulators washed with the dust cap in place) to avoid additional charges to the hirer.
Any late hire equipment will be charged at the full daily hire rate until it is returned.
Perth Scuba may not be held liable by you or your family for any accident or injury, which may occur whilst this equipment is in use. Neither Perth Scuba's Directors nor employees may be held responsible or liable due to negligence whether direct or indirect in relation to the use or misuse of this equipment.
The hirer agrees to all terms and conditions of this hire and understand and accept the conditions when hiring Perth Scuba hire equipment.

Lay-By Agreement

Lay-by Terms and conditions are as follows:

Payment and acceptance of your deposit is an acceptance of the terms and conditions of our Lay-by policy by both parties.
A minimum transaction of $20.
A minimum deposit of 10% of the total of the lay-by is required to activate your Lay by.
No more than 3 Lay-bys for any one individual will be allowed at any one time.
Regular fortnightly payments MUST be made unless prior agreement is made and documented.
Your lay-by is to be collected by the due date 6 weeks from initial deposit unless a prior arrangement is made.
Additional time for Lay-by payments can be granted on written request. This must be done either in person or in writing as soon as the request is being sought.
No handling fees will be charged on store lay-bys *exception to cancellations.
If you cancel your lay-by, all monies paid except a 10% re stocking fee will be refundable in the form of store credit. If you do not make payments when they are due or the lay-by is uncollected, we will cancel the lay-by and retain the 10% restocking fee from monies paid.
Refunds for lay-by deposit or payments made will be refunded as store credit.
Individual items may not be separated from a lay-by parcel until final payment is received.
Individual items cannot be cancelled in a Lay-by. If you wish to remove any items from the original purchase, this must be done upon completion of the Layby. Perth Scuba retains the right to a 10% re stocking fee on any item(s) credited in this instance. Adding items to a Lay-By will be done as a separate Lay-By.
Personal information collected from your transaction will be used for the purpose of processing your lay-by only. No information will be shared with any other party.
It is the customers' responsibility to advise us of any change of telephone or mailing details, as this is our way of communicating with you. Please contact Perth Scuba as soon as there are any changes. Failure to supply such details may result in the cancellation of your lay-by.
Upon collection of your lay-by, please check that all items documented on your receipt are in your order BEFORE leaving the store.
If you require any further information in regards to your lay by, please contact the store manager on 9455 4448 or Contact us.

GIFT VOUCHERS

Gift cards are treated as cash and cannot be replaced if lost or stolen. Gift Cards may only be used for purchases in Perth Scuba and cannot be returned or exchanged for cash. Gift Vouchers cannot be used to purchase gift vouchers – if used for this purpose the original expiry date will apply. Perth Scuba Gift Vouchers must be used within 12 months of purchase, depending on the purchase date.

Expired vouchers are non-refundable in whole or in part. After a voucher has expired, it is no longer valid and all transaction attempts will be declined. Any unused value at the date of expiry will become the property of Perth Scuba. Voucher is non transferable, however, may be extended by written request prior to expiry for a maximum of 3 months at the discretion of Perth Scuba (no further extensions will be granted). The expiry date is clearly displayed on all Gift Vouchers.

Conditions for Extension

If you have a Perth Scuba eGift card:

If your Perth Scuba gift card expired LESS THAN 30 DAYS ago, a 30 day grace period from the date of expiry may be applied on request. Please call our Customer Service team on 9455 4448 to discuss. Note: you may be required to pay the difference in cost if the voucher has increased in price since your initial purchase.
If your Gift Card expired MORE THAN 30 DAYS ago, extensions are not permitted.

Availability of Voucher Experiences (i.e. Open Water Course)

All experiences are offered subject to availability. Bookings should be made at least 3 weeks in advance. If you would like to book during peak times (such as weekends, holidays or summer months), you should book further in advance. We suggest if you plan to purchase a voucher for a date listed at short notice, you contact us to ensure there is still availability before completing the transaction.

Booking Cancellations

Once your booking has been made, if you cancel it, you may incur a cancellation fee. In the case of short notice cancellations by you, you may lose your voucher completely if Perth Scuba is unable to fill your space on the day. If Perth Scuba needs to cancel an experience for any reason, you will be notified as soon as possible in order to reschedule a convenient alternative date. Perth Scuba will not reimburse any travelling, accommodation or other expenses incurred by you or any other person in the event of a cancellation.

The Weather

Many experiences are weather dependent. Please contact Perth Scuba on 9455 4448 as to whether adverse weather affects your proposed experience. If bad weather affects a booking it will be rescheduled at no cost to you. You are required to reschedule as the voucher is non-refundable.

Cancellations due to bad weather on Perth Scuba's behalf are done so under our duty of care. The decision to cancel an event, course or experience due to bad weather is made with your personal well being and enjoyment in mind.

Restrictions on Voucher Experiences

Certain experiences provided by Perth Scuba are subject to minimum age, health or other restrictions. These restrictions are outlined on the relevant experience information page and also in the email of your booking confirmation. Please read this information carefully. It is your responsibility to understand any restrictions prior to confirming your booking. If you are later forced to cancel due to restrictions, you may be liable for charges by the provider of your experience.

Perth Scuba Legal Entity

The Perth Scuba website (www.perthscuba.com) are owned and operated by Perth Scuba (ABN 12 009 281 172) herein referred to as Perth Scuba. We reserve the right to change these terms and conditions without notice.

PADI Open Water Course Learning Agreement

This learning agreement is between YOU, (the student), and PERTH SCUBA'S instructional staff, regarding our mutual responsibilities in this program.

STUDENT RESPONSIBILITIES

The student agrees to study independently as specified by the Instructor. In general this means that before each class session, the student will:

COMPLETE THE ONLINE E-LEARNING THEORY / EXAM BEFORE COMMENCEMENT OF THE COURSE
BE ABLE TO SWIM 200m AND TREAD WATER FOR 10 MINUTES
PROVIDE A DIVING MEDICAL WHERE REQUIRED
GIVE 100% ATTENDANCE FOR THE COURSE, PUNCTUALITY IS VERY IMPORTANT!
FAILURE TO COMPLETE THIS SECTION WILL MEAN IMMEDIATE REMOVAL FROM THE COURSE AND A RE-BOOKING FEE OF $200 WILL APPLY

In addition, the student agrees to:

Follow all course procedures as set forth by the instructor
Ask any questions about anything not understood
Show up for all sessions on time and prepared

If the student arrives at class, but has failed to complete and turn in assigned work, or if the student fails to arrive on time, it will be necessary to commence the class at a later date. Failure to have this work completed not only affects your learning but affects the other students on your course who have completed the pre study work as agreed on this form. The student will also be responsible for the additional cost of re booking ($200). In scheduling and determining additional costs, PERTH SCUBA agrees to give every reasonable consideration to unforeseen events, such as family or medical emergencies that lead to this situation.

A $200 Re- booking fee will apply for non-compliance of these responsibilities resulting in the transfer from one course to another.
A $200 booking cancellation fee will be charged when students fail to turn up on the agreed date of commencement of their course.
In addition to the eLearning Agreement, please note that we can offer you rebooking of your course date free of charge ONCE, as long as the below conditions apply: 7 days or more notice – Possible to change your course date free of charge ONCE; 24 – 48 hours’ notice – If you have a Medical Certificate stating you are unfit to dive, have completed your eLearning AND haven’t moved previously, you can reschedule your course date free of charge ONCE. Otherwise, you will be charged a rebooking fee of $200.1 week prior to your course date, Perth Scuba will text or email you to confirm your course attendance. Not replying to either the text or email will be an assumption of your attendance as originally booked by you and will be subject to the normal rebooking conditions if you fail to attend your course. ***IMPORTANT NOTE*** If you have booked onto a course as part of a pair or a group and one member can’t make the course date for any reason, the other/rest of the party are still expected to attend. If not, a rescheduling fee of $200 per person will apply.
If learning difficulties are identified and the Instructor agrees that further training is required prior to moving on to the next stage of the course, the student WILL NOT be required to pay a rebooking fee. We take the safety and ability of a student diver very seriously and as times may be ask students to return for additional training before continuing and completing the course. This is for your own safety and the safety of other divers.

NOTICE TO STUDENTS

Non – Participating parties, relatives or partners will only be allowed to join students on a course at if pre-arranged by the certifying instructor. The certifying Instructor has the right to withdraw any such agreement for non participating parties at any time. Perth Scuba will not be responsible for any costs or loss to non participating parties due to the withdrawal of any such agreement.
Transport to and from the swimming pool, dive sites and boat departure point are NOT included in the cost of the course. Travel to and from the swimming pool and diving locations is the sole responsibility of the student. Perth Scuba does offer a limited transport service but this is at the descretion of Perth Scuba and does not form any part of the cost of any course. If transport in unavailable, students will need to find alternate transport.
If a partner or buddy on the course fails to meet the minimum requirements for the course and you – as their buddy, decide not to continue until a later date, a $200 re booking fee will apply. In the case of a buddy (as part of a buddy pair) being unable or unwilling to complete their scheduled course, every effort will be made to allow the buddy who continues - to rejoin the buddy who pulls out of their course, when they return to complete their final boat dives. This will be at an additional but discounted cost to the qualified buddy.
eLearning activation codes – once used are non refundable. Please ensure you have your diving medical (where required) PRIOR to activation to prevent any unnecessary financial loss to you.

INSTRUCTOR / STAFF RESPONSIBILITIES

The course instructor and staff agree to:

Start the course as scheduled
Provide a positive learning environment in which to master course objectives
Answer the students to the best of their ability
Assist the student through learning challenges

If the student completes all course assigned tasks, arrives for class promptly and otherwise follows directions for learning given by the instructor, PERTH SCUBA accepts responsibility for learning challenges. Course objectives must be met before the student is certified, but in this situation PERTH SCUBA will schedule any necessary training sessions, at no additional costs to the student until
a) the student masters the course objectives or
b) the student voluntarily discontinues the course.

Dive Medical Yes / No – Waiver (please advise Perth Scuba)

*** A waiver MUST Be Signed and submitted to Perth Scuba when the student chooses not to supply a Diving Medical.
*** A student who ticks YES to ANY of the medical conditions MUST pass a Scuba Diving Medical PRIOR to commencement of the course.

Perth Scuba Course Learning Agreement (excluding PADI Open Water Course)

This learning agreement is between YOU, (the student), and PERTH SCUBA’S instructional staff, regarding our mutual responsibilities in this program.

STUDENT RESPONSIBILITIES

The student agrees to study independently as specified by the Instructor. In general this means that before each class session, the student will:

COMPLETE THE KNOWLEDGE REVIEWS BEFORE COMMENCEMENT OF THE COURSE
COMPLETE ALL PRE-REQUISITES AS OUTLINED IN THE COURSE REQUIREMENTS
PROVIDE A DIVING MEDICAL WHERE REQUIRED
GIVE 100% ATTENDANCE FOR THE COURSE, PUNCTUALITY IS VERY IMPORTANT!
FAILURE TO COMPLETE THIS SECTION WILL MEAN IMMEDIATE REMOVAL FROM THE COURSE AND A RE-BOOKING FEE OF $ 200* WILL APPLY

In addition, the student agrees to:

Follow all course procedures as set forth by the instructor
Ask any questions about anything not understood
Show up for all sessions on time and prepared

If the student arrives at class, but has failed to complete and turn in assigned work, or if the student fails to arrive on time, it will be necessary to commence the class at a later date. Failure to have this work completed not only affects your learning but affects the other students on your course who have completed the pre study work as agreed on this form. The student will also be responsible for the additional cost of re booking ($200*). In scheduling and determining additional costs, PERTH SCUBA agrees to give every reasonable consideration to unforeseen events, such as family or medical emergencies that lead to this situation.

A $200* Re- booking fee will apply for noncompliance of these responsibilities resulting in the transfer from one course to another.
A $200* booking cancellation fee will be charged when students fail to turn up on the agreed date of commencement of their course.
A $200* booking cancellation fee will be charged if a student cancels after confirmation of attendance has been made. (Approximately 1 week prior to course commencement) To avoid this cancellation fee, it is your responsibility to notify Perth Scuba immediately, should you intend to cancel your place for any reason. If less than 24 hours notice is given, the full $200 deposit paid will be forfeited.
In addition to the eLearning Agreement, please note that we can offer you rebooking of your course date free of charge ONCE, as long as the below conditions apply: 7 days or more notice – Possible to change your course date free of charge ONCE; 24 – 48 hours’ notice – If you have a Medical Certificate stating you are unfit to dive, have completed your eLearning AND haven’t moved previously, you can reschedule your course date free of charge ONCE. Otherwise, you will be charged a rebooking fee of $200.
1 week prior to your course date, Perth Scuba will text or email you to confirm your course attendance. Not replying to either the text or email will be an assumption of your attendance as originally booked by you and will be subject to the normal rebooking conditions if you fail to attend your course. ***IMPORTANT NOTE*** If you have booked onto a course as part of a pair or a group and one member can’t make the course date for any reason, the other/rest of the party are still expected to attend. If not, a rescheduling fee of $200 per person will apply.
If learning difficulties are identified and the Instructor agrees that further training is required prior to moving on to the next stage of the course, the student WILL NOT be required to pay a rebooking fee.

NOTICE TO STUDENTS

Non – Participating parties, relatives or partners will not be allowed to join students on a course at any time unless pre-arranged by the certifying instructor. The certifying Instructor has the right to withdraw any agreement for non participating parties at any time. Perth Scuba will not be responsible for any costs or loss to non participating parties due to the withdrawal of any such agreement.
Transport to and from the dive sites and boat departure point are NOT included in the cost of the course. PERTH SCUBA does not offer or supply transport for students. Travel to and from the swimming pool and/or diving locations is the sole responsibility of the student.
If a partner or buddy on the course fails to meet the minimum requirements for the course and you – as their buddy, decide not to continue until a later date, a $200* re booking fee will apply.
eLearning activation codes & manuals – once used are non refundable. Please ensure you have your diving medical (where required) PRIOR to activation or opening a book to prevent any unnecessary financial loss to you.

INSTRUCTOR / STAFF RESPONSIBILITIES

The course instructor and staff agree to:

Start the course as scheduled
Provide a positive learning environment in which to master course objectives
Answer the students to the best of their ability
Assist the student through learning challenges

*** A student who ticks YES to ANY of the medical conditions on the Medical Statement MUST pass a Scuba Diving Medical PRIOR to commencement of the course.
* Subject to a cancellation fee as follows $200 Open Water, $200 Advanced Open Water, $200 Rescue, $100 Specialties, $50 EFR, $500 Technical Diving Courses

Flying after Diving

As a qualified diver or diver in training (including Discover Scuba experiences) Perth Scuba assumes that you have allowed for your pre-flight surface interval requirements to safely fly after diving.

Flying after diving recommendations for dives within the No-Decompression Limits;

Single Dives: A minimum pre-flight surface interval of 12 hours is suggested.
Repetitive Dives and/or Multi-Day Dives: A minimum pre-flight surface interval of 18 hours is suggested.
For Dives requiring decompression stops: A minimum pre-flight surface interval of greater than 18 hours is suggested.

Source: PADI 2013

If you as the customer has any doubt about the pre-flight surface interval required before diving, please contact us to discuss your personal situation.

DIVING AFTER DIVING

There is no time frame required for diving AFTER flying. You can go diving straight after flying without any concerns or limitations other than your certification / depth levels.

Contact

Queries regarding Terms and Conditions should be directed to the Perth Scuba Customer Service Team:

Phone: 08 9455 4448

Email: info@perthscuba.com
Post: Unit 4/180 Bannister Road
Canning Vale
WA 6155

Last updated: April 2021

Perth Scuba
ABN 12 009 281 172