Shipping

Perth Scuba will ship the next business day to anywhere in Australia. Where a product is not in stock, the purchaser will be notified on the next business day of an approximate delivery date.

Generally orders will be sent by Australia Post or Couriers Please and it is recommended that you purchase additional insurance for your items as once they are dispatched they can be tracked to your doorstep.

Perth Scuba shipping is subject our carriers shipping conditions. If you prefer to use an alternate shipping company – please notify us at the time of placing your order (select in-store pick-up).

Shipping Options

Perth Scuba accepts no liability for consequential loss or damage where postage selected by the customer does not include insurance or tracking.

Order Acceptance / Confirmation

Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Perth Scuba’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Perth Scuba reserves the right at any time after receiving your order to accept or decline your order for any reason. If Perth Scuba cancels an order after you have already been billed, Perth Scuba will refund the billed amount.

Refund Policy (General)

Perth Scuba will not issue a refund if you simply change your mind about something you bought, we will however, offer you a store credit to the value of the purchase price. The item must be returned in an as new sale-able condition along with the original purchase receipt.
Refunds will be offered in instances where it is agreed that a new item is faulty and cannot be repaired and at the discretion of Perth Scuba management. Every effort will be made to ensure any merchandise required to be returned to a manufacturer as fast as possible, so it can be returned to the original purchaser in the shortest possible time-frame.

Returns (online purchases)

It is your responsibility to notify Perth Scuba as soon as possible if the item purchased is not suitable or if it has been damaged in transit.
Perth Scuba will take all possible care in packing to ensure minimal movement within the package during shipping.
Refunds will only be processed upon receipt of the items in an as new saleable condition. Returns are to be sent at the cost of the returning party unless agreed by Perth Scuba prior to return item being sent. Perth Scuba reserves the right to reduce the amount refunded for damaged packaging where it left the store in new condition.