Refund Policy (General)
Perth Scuba will not issue a refund if you simply change your mind about something you bought, we will however, offer you a store credit to the value of the purchase price. The item must be returned in an as new sale-able condition along with the original purchase receipt.
Refunds will be offered in instances where it is agreed that a new item is faulty and cannot be repaired and at the discretion of Perth Scuba management. Every effort will be made to ensure any merchandise required to be returned to a manufacturer as fast as possible, so it can be returned to the original purchaser in the shortest possible time-frame.
Returns (online purchases)
It is your responsibility to notify Perth Scuba as soon as possible if the item purchased is not suitable or if it has been damaged in transit.
Perth Scuba will take all possible care in packing to ensure minimal movement within the package during shipping.
Refunds will only be processed upon receipt of the items in an as new saleable condition. Returns are to be sent at the cost of the returning party unless agreed by Perth Scuba prior to return item being sent. Perth Scuba reserves the right to reduce the amount refunded for damaged packaging where it left the store in new condition.